ERP Implementation Services

“We deliver a complete end-to-end ERP solution for manufacturing, energy and engineering customers”

No one understands industry requirements and Microsoft Dynamics AX  better than mcaConnect. Microsoft turns to us when they have clients with complex manufacturing environments like Dell Computers, and need a trusted implementation partner. Mid-sized clients turn to us because we are able to scale down their implementation to run a lean project and advise them on best practices.

With some clients, their environment hasn’t changed in decades. With other clients, they’re in constant evolution, always looking to improve. We meet you wherever you are.

Are you a company who wants to achieve unprecedented business success?

“Having mcaConnect for Application Support has been a huge time-saver and a stress-reliever.  We get a quick response and often same-day resolution to any issues we are having. No internal escalations or approval processes needed. We find a problem. They fix it. And problems happen less frequently because they keep Microsoft Dynamics up-to-date with patches released by Microsoft and the ISVs we use.  If you’re running Microsoft Dynamics, it’s totally worth the small investment to keep it running smoothly with mcaConnect’s application support.”

Kyle Willman, Hudson Products

mcaConnect helps companies establish themselves as top performers in their industry, using our proven methodology and Microsoft Dynamics AX.

Proven Expertise:

  • 1000+ successful implementations
  • 25+ years in industry
  • 160+ professionals
  • Microsoft Dynamics Partner since 2002
  • Winner of numerous awards and accolades including Microsoft ERP Partner of the Year 2015 & Industry Partner of the Year

Benefits of Our Implementation Services

  • Our SureStep methodology keeps you informed every step of the way, so that risk factors can be mitigated in early stages. We even have a Rapid Implementation Solution for companies that want to have less decisions, less risk and less cost.
  • Our strategic services team can make sure you’re focused on doing the right things to gain strategic advantage, not just achieving parity with what you had before
  • Our holistic project orientation ensures you’re managing the change of people and processes– and not exclusively focused on just the technology
  • Our lead project consultants have an average of 25 years of industry and ERP experience so you can have complete confidence that they’ve seen it, done it, and can provide sound guidance for your business decisions.


ERP Strategy

Because we begin your ERP project with Business Advisory Services engagement, you can elevate your performance above the level of most technology implementations. Rather than striving for new-software same-functionality, you can gain true competitive differentiation through the implementation of Microsoft Dynamics AX.  Our team will help you develop a strategy that aligns people, process and technology to align with your executive vision, along with performance metrics to measure success along the way. This strategic playbook will guide you as to how to operationalize your ERP vision by linking the ERP solution to the strategic intent of the company.

ERP Readiness Assessments

When you take on your ERP project, can you safely predict success?  As a component of our ERP Business Advisory Strategy , we analyze your company’s readiness and provide you with a detailed 40-point report, stressing the areas that need to be addressed before an implementation is started. When it’s time to begin, you’ll know you’re ready!


From rapid deployments to a single business unit to complex global deployments that span disparate lines of business, mcaConnect applies proven methodology leveraging Microsoft’s Sure Step foundation to ensure that high quality, timely, cost effective implementations are delivered.

For most customers we are able to leverage our pre-built industry solutions to that enables us to very cost effectively deliver high value, mature solutions. These “baseline configurations” are based on experience gained working with Microsoft Dynamics AX and our deep experience working in the manufacturing, oil & gas, engineering, and other industry verticals.

Change Management

User adoption is the #1 most critical factor in the success of any software implementation.  We help employees embrace new technology and processes by putting structure around the change management process using tools, communication, training and leadership commitment.

Customization and Integration

To meet the unique needs of your business, mcaConnect tailors your Microsoft Dynamics AX solution with additional ISV solutions, customizations and integrations. Because of our deep vertical expertise, many of these solutions are pre-built and pre-tested, which both reduces the implementation time, expense and risk.  mcaConnect uses trusted in-house developers and preferred partners whose work we know and trust.


You can choose between standard or customized on-site training in preparation for go live as well as for advanced or refresher training. We also provide application administration training and application customization training for technical support teams. The benefit of working with mcaConnect for training is that we employ highly experienced Microsoft Dynamics AX professionals that have a tremendous amount or real-work experience combined with a deep working knowledge of your deployment and business processes.

Application Services & Support

mcaConnect offers you full access to a highly experienced Dynamics AX Services  team. Our dedicated team of Application Management professionals have on average 10 years of experience and are committed to the long-term success of your business. We assist our customers with a full range of on-site and remote Application Support Services, on both technical and functional sides of Microsoft Dynamics AX so you stay up and running with minimal frustration or unexpected service costs.


Upgrades to the latest version of Microsoft Dynamics AX represent opportunities for your business to advance by taking advantage of added new features. However, each upgrade must be carefully planned in order to avoid business disruption. With meticulous planning and testing, we can make sure your people, processes and software 100% ready to live.

Solution Audits

Was your Microsoft Dynamics AX implementation done by a different partner? Are you wondering if you are taking full advantage of this powerful system? Wondering if there are ways to squeeze even more efficiency and productivity out of your system? Wonder no more.  Schedule an AX solution audit!  After analyzing your current state, we provide recommendations for improvements to processes and workflows, functional/technical design, custom code and configurations, security modelling, and technical performance improvements.