CRM for Manufacturing & Distribution


CRM for Manufacturing is designed to improve the effectiveness of sales, marketing, and customer service operations for manufacturing and distribution companies. Built on the Microsoft Dynamics CRM platform, CRM for Manufactures is engineered to improve forecasting effectiveness, channel management, sales productivity, and field service operations. Our solution allows manufacturers to make product demand decisions based on forecasts that incorporate visibility to the sales pipeline.mcaConnect_MSCRMOnlineInfographic_partial

Highlights include:

  • Lead Identification and Routing
  • Real-time Quote and Order Management
  • Activity Planning and Loyalty
  • Channel Management & Distributor Portal
  • Tender and RFP management
  • Track Customer Assets
  • Forecasting Across Multiple Periods
  • Schedule and Dispatch Service Resources
  • Tracking and Management of Field Work Orders,
  • Service Issues, RMAs, and Warranty Claims

To learn more download the 8 Ways Manufacturers Connect the Dots to Improve Marketing Sales and Service infographic by clicking the image to the right.

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