Training and Support
Information only turns into business intelligence when it can be easily understood and accessed by non-technical business users on a timely basis. We’re committed to being your partner and providing support for as long as you need us.
Our strategy is to start small, prove the value of analytics, while helping companies embrace a culture of analytics-supported decisions – then expand methodically from there.
We begin with the end in mind, viewing every project through a strategic filter. We understand that the technology itself is not the answer. Your people, processes, technology and performance management must all be aligned.
Ongoing, Iterative Training
While the project is still in the development phase, we hold regularly scheduled project review meetings to help everyone become familiar with the prototype as it is being developed. This process allows us to identify and correct any unforeseen deviations in functionality in a timely manner. The familiarization of the solution throughout the project cycle creates early adoption and ownership by final end users.
Relationships are the foundation of our business. We hire from the best in the industry and make long term investments in our consultants. You’ll have our seasoned leaders on site, overseeing every aspect of your project, and seasoned consultants when you call in for phone support.