Field Service for Oil & Gas

Your field service personnel often work in the remotest of locations and can’t exactly just run over to the local hardware store when you are missing a part. In addition, your staff and equipment are highly specialized, and expensive to move from place-to-place. mcaConnect’s Microsoft Dynamics Field Service Solution for Oil & Gas companies, an extension of the product formerly known as FieldOne, can take away the logistical challenges of managing your field sales and field service personnel.

This all-in-one field service solution has everything you need to make your field team more productive and efficient, which can help you:

  • Increase customer loyalty by keeping your promises, managing your customer’s equipment proactively and equipping your field personnel with the access to knowledge, customer info and tools they need to get the job done correctly the first time
  • Shorten your billing cycle by capturing electronic signatures and eliminating paperwork
  • Improve your employee retention rate by helping them feel connected and supported by the main office

mcaConnect combines Microsoft Dynamics Field Service with our deep oil & gas expertise to give you a solution that you can get up and running quickly, integrate with other business applications, and quickly drive value to your organization. We are able to take your Microsoft Dynamics CRM Field Service implementation beyond the native, best-in-class service scheduling and delivery you get out-of-the-box.